Previous Blogs

November 19, 2019
HPE Debuts Container Platform

November 12, 2019
Dell Technologies Brings Cloud Business Models “on Prem”

November 5, 2019
Microsoft Cortana Pivot Highlights Evolving Role of Voice-Based Computing

October 29, 2019
Samsung Embraces Intel Project Athena Vision

October 22, 2019
Nvidia EGX Brings GPU Powered AI and 5G to the Edge

October 15, 2019
Poly Extends Collaboration Options

October 8, 2019
Arm Extends Reach in IoT

October 1, 2019
A 5G Status Report

September 24, 2019
Revised Galaxy Fold Adds New Twist to Fall Phone-a-Palooza

September 3, 2019
Huddle Rooms and Videoconferencing Reshaping Modern Work Environments

August 27, 2019
VMware Paints Multi-Faceted Picture of Computing Future

August 20, 2019
Server Chips Now Leading Semiconductor Innovations

August 13, 2019
Samsung and Microsoft Partnership Highlights Blended Device World

August 6, 2019
IBM Leveraging Red Hat for Hybrid Multi Cloud Strategy

July 30, 2019
T-Mobile, Sprint and Dish: It’s All about 5G

July 23, 2019
The Contradictory State of AI

July 16, 2019
Changes to Arm Licensing Model Add Flexibility for IoT

July 9, 2019
Intel Highlights Chiplet Advances

July 2, 2019
Ray Tracing Momentum Builds with Nvidia Launch

June 25, 2019
AT&T Shape Event Highlights 5G Promise and Perils

June 18, 2019
HPE and Google Cloud Expand Hybrid Options

June 11, 2019
AMD's Gamble Now Paying Off

June 4, 2019
Apple Blurs Lines Across Devices

May 21, 2019
Citrix Advances the Intelligent Workspace

May 14, 2019
Next Major Step in AI: On-Device Google Assistant

May 7, 2019
Microsoft Bot Frameworks Enable Custom Voice Assistants

May 1, 2019
Dell Technologies Pushes Toward Hybrid Cloud

April 23, 2019
Intel and Nvidia Partner to Drive Mobile PC Gaming

April 16, 2019
Samsung Galaxy Fold Unfolds the Future

April 9, 2019
Google Embraces Multi-Cloud Strategy with Anthos

April 8, 2019
Intel Helps Drive Data Center Advancements

April 2, 2019
Gaming Content Ecosystem Drives More Usage

March 26, 2019
PCs and Smartphones Duke it Out for Gaming Champion

March 19, 2019
PCs and Smartphones Duke it Out for Gaming Champion

March 12, 2019
Proposed Nvidia Purchase and CXL Standard Point to Data Center Evolution

March 5, 2019
Tech Standards Still Making Slow but Steady Progress with USB4 and WebAuthn

February 26, 2019
Second Gen HoloLens Provides Insights into Edge Computing Models

February 19, 2019
IBM’s Watson Anywhere Highlights Reality of a Multi-Cloud World

February 12, 2019
Extending Digital Personas Across Devices

February 5, 2019
Could Embedded 5G/LTE Kill WiFi?

January 29, 2019
Successful IT Projects More Dependent on Culture Than Technology

January 22, 2019
XR Gaming Market Remains Challenging

January 15, 2019
The Voice Assistant War: What If Nobody Wins?

January 8, 2019
Big CES Announcements are TVs and PCs

January 2, 2019
Top Tech Predictions for 2019

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TECHnalysis Research Blog

November 26, 2019
Google Brings More Intelligence to G Suite

By Bob O'Donnell

Now that we’re several years into the AI revolution, people are starting to expect that the applications they use will become more intelligent. After all, that was the high-level promise of artificial intelligence—smarter, more contextually aware applications that could handle tasks automatically or at least make them less tedious for us to do.

The problem is, that hasn’t really proven to be the case. Sure, we’ve seen a few reasonably intelligent features being added to certain applications. However, you’ve often had to go out of your way to find them, and interacting with them hasn’t often been intuitive.

Thankfully, we’re finally starting to see the kind of easy-to-use intelligence that many expected to see when AI-enhanced applications were first introduced. Some of the latest additions to Google’s G Suite productivity applications, for example, bring tangible enhancements to the common day-to-day tasks we all use.

A new beta version of Google Docs now has Smart Compose features—first introduced in Gmail last year—which can make automatic suggestions to your writing. For longer form documents created in Docs, Google’s AI-powered features have the ability to suggest entire sentences, not just individual words or phrases, and are likely to help speed up the writing process.

In addition, Docs also has neural network-powered technology to make better grammar and spelling suggestions within your documents. A small but very useful example is the ability to recognize words or acronyms that may be unique to an industry or even a company (such as an internal project code name) and automatically add those to the dictionary. Once that’s done, the feature can then recognize and correct when mistakes have been made in those new words.

For Google Calendar, the company is enabling the use of Google Assistant and voice commands to manage your calendar, including doing things such as creating meetings, updating the time and/or location, and more, all with spoken commands. It’s the kind of personal assistant technology that many people expected from the first generation of intelligent assistants, but didn’t get.

Similarly, the integration of Google Assistant into G Suite can now enable people to send quick email messages or dial into conference calls completely hands-free, thanks to voice commands and dictation. While these aren’t dramatic new features, they are the kind of simple yet practical things that AI-based intelligence is bringing to applications overall, and they’re indicative of what the technology can realistically do.

Finally, Google is integrating voice-based control of meeting hardware in conjunction with an Asus built Hangouts Meet Hardware device. Designed to integrate with a monitor and conference room cameras, the microphone and speaker-equipped box can respond to requests to start and end meetings, make phone calls, and more. In addition, Google added voice support for accessibility features to the device, such as being able to turn on spoken feedback for visually impaired users.

What’s interesting about many of these new G Suite additions is that they’re starting to leverage technological capabilities that Google first created in more standalone forms but are now incorporating into broader applications. Google Assistant capabilities, for example, are certainly interesting on their own and from a search-focused perspective, but they’re equally, yet differently, valuable as a true personal assistant feature for calendaring.

In fact, in general, it seems Google is starting to take advantage of a variety of core advances it has developed, particularly around areas like AI, analytics, and managing vast amounts of data, across many of its larger platforms, from G Suite to Google Cloud Platform (GCP) and beyond. Of course, this isn’t terribly surprising, but it’s certainly interesting to observe and highlights the potential that Google has to disrupt the markets in which it remains a smaller player.

Here's a link to the column:

Bob O’Donnell is the president and chief analyst of TECHnalysis Research, LLC a market research firm that provides strategic consulting and market research services to the technology industry and professional financial community. You can follow him on Twitter @bobodtech.

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